03 March 2009

Nokia Investigates Early Problems
With US 3G Friendly Version Of Nokia 5800 XM

Nokia and Symbian are huge everywhere besides North America. Nokia's S60 powered devices dominates the global Smartphone market but unfortunately both, Symbian and Nokia are failing embarrassingly and miserably in the US and I am afraid that company's first mass market touch screen device will not help them to increase market share in North America?

I already blog about the bad build quality of some of the latest Nokia S60 devices that seem to cripple their businesses and irritate users as well and I just can't believe they are repeating the old same mistakes all over again :/

Just a few days after official launch in the U.S., Nokia 5800 XpressMusic has been yanked from the Nokia's flagship stores while the company is investigating reports of problems with accessing 3G network and faulty speakers.

A spokeswoman for Nokia told BBC News: "A small number of devices are not connecting with 3G networks and we are looking through that right now." She said the phone continued to be sold in "certain network areas".

At the New York and Chicago flagship stores only the European version of the Nokia 5800 is on sale. Sales agents at the New York store are telling customers the phone has a "little issue" and they are "not being sold at all while the problems are looked into".

In a statement Nokia said the issue was "a very isolated problem concerning only the North American market and is not specific to any other region or country".

It added: "Nokia is investigating the issue. Existing customers of the 5800 XpressMusic who experience 3G signal issue with the device are advised to contact Nokia Customer Care."

As I have already said somewhere, in the past, our lovely Finnish company have been known as the high-quality mobile phones maker that is getting bad rap for its quality problems nowadays and I just don’t know what happened to them?!?

What happened to good old days when everyone wanted Nokia 6110 or 6210 and when you might complain about functionality and features but never about quality!?