22 Nowember 2008
Nokia Quality Woes
And Details About Damage Test Labs!
I already blog about the bad build quality of some of the latest Nokia S60 phones that seem to cripple their businesses and irritate users as well.
High-end and high-priced phones that looks like artefacts after just few weeks of use becoming the main problem with latest Nseries devices, the build quality and used materials are simply terrible and unacceptable for this series of very expensive phones.
In the past, our lovely Finnish company have been known as the high-quality mobile phones maker that is getting bad rap for its quality problems nowadays and I just don’t know what happened to them?!?
What happened to good old days when everyone wanted Nokia 6110 or 6210 and when you might complain about functionality and features but never about quality!?
When buying a certain product, I always wonder how long it will last, how the product development looks like and how new products are being tested offered and marketed to the consumer and what seems to cause such quality issues?

*click to enlarge
Yesterday, Nokia has been sending a set of pictures that tell how they tested out their handsets in some of the more than 200 mechanical tests and I’m just curious what is wrong with all these test and why we still have to deal with a low quality high-end devices!?
All these new products must be subjected to rigorous product testing before being released on the market not after because it is useless for end users and can used only for releasing a fixed “i” version shortly after.
Don’t get me wrong, I am huge Nokia fan and it is simply great to see that they are taking products testing seriously and I truly hope this will help to get better products in the future but I am trying to say that they need to put more effort on testing the proto devices and fix the problems before products reach masses and end users! Before a new product is released on the market, it has to be tested, both on the wild and in laboratories!
Nokia N79 drop test
Anyway, Here's a look at a handful of different tests and what each one tries to accomplish:
When testing is finished, they have a battery of analytic procedures to determine how well or how poorly a phone held up. This includes analyzing a phone under electron microscopes, 3D X-rays and X-ray Spectroscopes to check for any related damage; possible micron-sized soldering cracks, component failure or any breakdowns in the materials.

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